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Jenna Chamra

Provoke Solutions Appoints Brendon Ford as COO.

Provoke Solutions Appoints Brendon Ford as COO Amid Rapid U.S. Growth

By Provoke Solutions, LLC SAN DIEGO, CA September 07, 2021 Former SVP of Operations takes over recruitment, prepares Provoke to scale up capabilities to match growth. Provoke Solutions, a global technology services firm, announced on September 07, 2021 that Brendon Ford has been appointed Chief Operations Officer. Ford has worked for Provoke since its founding in …

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Mark Orttung joins provoke as chairman

Mark Orttung Joins Provoke Solutions as Chairman

By Provoke Solutions, LLC SAN DIEGO, CA April 14, 2022 Software services veteran will help Provoke prepare for aggressive expansion and innovation.  Provoke Solutions, a global technology services firm, announced on April 14, 2022 that Mark Orttung accepted the position of Chairman of its board of directors. Orttung is the CEO of Nexient, America’s leading provider of 100% U.S.-based Agile software …

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Provoke Solutions Appoints Jenna Chamra as CMO and SVP Global Consulting

Provoke Solutions Appoints Jenna Chamra as CMO and SVP Global Consulting

By Provoke Solutions, LLC SAN DIEGO, CA November 29, 2021 Product experience leader helps position Provoke for aggressive expansion and innovation. Provoke Solutions, a global technology services firm, announced on Nov. 29, 2021, that Jenna Chamra has been appointed Chief Marketing Officer and Senior Vice President of Global Consulting. Jenna will lead a directive from recently appointed CEO Andy Lin to shape …

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Sentiment analysis boosts effectiveness of sales and training

By Kenneth Haynes, Customer Experience Manager The classic “trial-by-fire” and “trial-and-error” approaches are the norm when honing the skills of sales managers and consultants. Time spent, and potentially wasted, in front of customers was the only reliable way to learn. It took experience and a knack for feeling your way through an engagement to determine …

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Employee insights feed the digital transformation roadmap

Statistics New Zealand was in the middle of a program of transformation to modernize their processes, systems and technology when they engaged Provoke. They were working with legacy systems and lacked a cohesive vision of what the next generation of technology should be. They had also identified a number of issues with their information collection …

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Conquering the paper mountain by taking documents to the cloud

Partners Life is a financial services company offering a full range of health and life insurance products. The company relied on manual processes that were highly paper-based, leading to operational bottlenecks. Partners Life required improved infrastructure and a mechanism for colleagues to easily communicate and collaborate with one another. Partners Life approached Provoke looking for …

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Driving operational efficiencies with Microsoft 365

Republic Parking Northwest wanted to improve operational efficiencies and ensure that its customers enjoyed a seamless experience across more than 200 parking lots in eight states. Republic’s main call center is its operations hub. It handles about 10,000 calls each month from its numerous, unattended properties. Customers call to report broken credit card readers and …

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Smart content metadata aggregation with curated learning

Microsoft has a vast amount of resources globally contained in sites, portals and blogs for educating its IT Professionals. Rather than undertaking a mammoth content consolidation and audit project, they pivoted to an intelligent ingestion service. The service crawls identified content sources, curating and cataloging information by relevance and quality and presenting the user with …

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Naylor Love builds a safer workplace with the Nintex platform

It is important that Naylor Love tracks job site hazards and addresses them before they result in injury. Failure to do so could increase risks not only to co-workers but also to Naylor Love and its clients. This is also important in ensuring that Naylor Love adheres to New Zealand’s stringent health and safety regulations. …

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